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Answers to your questions about Testamodelle® and accessories

In Caliven's FAQ section you will find detailed answers to frequently asked questions about our Testamodella®'s, accessories and services. We have collected and organized the information to help you easily find what you are looking for. If you have specific questions or need further clarification, this section is a great place to start.

Why does my Testamodella®'s hair fall out when I comb it?

It is common to observe slight hair loss when combing a new Testamodella® for the first few times. However, if after the first few washes or uses the hair loss is excessive or leaves areas of the head visibly bald, please contact us. You can reach us at +39 0444 340233, email sales@caliven.it or contact us via WhatsApp at +39 375 5695225 to report the problem.

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